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Shipping & Returns

SHIPPING

Our digital products can be downloaded anywhere in the world, and don’t require shipping.

For our physical products, there is a charge for shipping both within with United States and Internationally.

Please note, due to COVID-19, we are still shipping physical orders, but experiencing some shipping delays. It will take a few extra days for your order to be processed and shipped.

If you would prefer to use resources immediately, please check out
our downloadable products, which are sent to your inbox immediately for
you to download at your convenience anywhere in the world.

RETURNS

Your satisfaction is our #1 priority. If you are not satisfied with an item, you may return items within 30 days of delivery for a full refund. We'll also pay the return shipping costs.

If you need to return an item, please contact us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

ISSUES WITH DOWNLOADS

If you are having issues with a downloaded product, please contact support@copingskillsforkids.com with an order number or the email you used to purchase the product. We will be happy to troubleshoot the issue with you to make sure you can get the downloadable products.